Reference

manadototo Privacy Policy For Your Account

Our Privacy Policy explains how manadototo handles the details connected with your account, wallet activity, device access, and policy requests.

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CONTACT ROUTE

Ask About Your Privacy Policy Rights

A clear contact route helps when you want to understand a record or change a preference. Use the support contact path connected to your account and include the email or phone detail used during account setup, without sending a password or wallet PIN. If you are in Makassar, the same privacy request process applies as it does elsewhere in Indonesia, subject to local law.

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Account privacy request

Send an access, correction, deletion, or objection request through the account support path. We may ask you to confirm the account detail used during phone verification before discussing personal records.

Wallet record query

For a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account record, include the transaction reference and date. Do not include your wallet PIN, full password, or one-time security code.

Cookie preference help

If cookies behave differently on your phone or desktop browser, contact us with the device type and browser path. We can explain which preference controls are available without asking for private login credentials.

DATA PRACTICE

How We Handle Account Data

Privacy choices work best when each account step has a clear purpose. We separate login and verification details from wallet references where practical, limit internal access to account records, and use security…

Account collection

We collect details needed to create and protect your account, including contact information and phone verification status. We do not need your wallet PIN or password in a privacy request.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity can create reference, amount, time, and status records. These help connect a payment event with the correct account.

Device signals

A mobile or desktop session may provide browser, operating system, language, and security signals. We use these details to identify unusual access and keep the login path safer.

Cookie controls

Cookies can remember a selected preference, maintain a session, or help us see whether a policy page loads correctly. Your browser settings provide additional controls for storing or removing them.

Retention period

We keep personal records only as long as needed for account administration, security checks, payment reconciliation, disputes, and legal duties. When a record is no longer needed, handling follows our deletion process.

Request verification

Before releasing, changing, or deleting account data, we may verify your identity through the account contact detail or phone verification record. This step helps prevent another person from changing your data.

Privacy Policy Answers For manadototo

These Privacy Policy answers focus on the questions we expect you to ask before opening an account or sending a request. They cover payment references, cookies, device access, retention, and the account path for exercising your rights where local law permits.

It covers account and phone verification details, device and cookie records, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity.

Phone verification helps connect you with the correct account and protects privacy requests. We may use its status to confirm identity before discussing, correcting, or deleting personal records.

Yes. The policy covers references created when DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity is matched with your account, such as date, status, and transaction reference.

Where local law permits, you can request correction through the account support path. Include the account contact detail and explain the specific record that appears wrong; identity checks may apply.

Cookies may retain a session, remember a preference, or help identify page errors. You can manage them in your browser, although removing certain cookies may require you to sign in again.

We retain records for the period needed for account administration, security, payment reconciliation, disputes, and legal duties. The period can differ by record type and applicable local requirements.

Use the account support contact path and state whether you want access, correction, deletion, or restriction. Where local law permits, we will verify the request and explain the next step.

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